Information We Collect
Personal Information You Provide
When you register for LinkSpot Station's budget tracking services, we collect information you voluntarily provide to us. This includes your name, email address, phone number, and payment information when you subscribe to our premium features.
- Account registration details including full name and email address
- Contact information such as phone numbers and mailing addresses
- Financial data you input for budget tracking purposes
- Payment information processed through secure third-party processors
- Communication preferences and customer service interactions
Automatically Collected Information
Our platform automatically collects certain technical information when you use our services. This data helps us improve your experience and maintain service quality.
- Device information including browser type, operating system, and screen resolution
- Usage patterns such as features accessed and time spent on different sections
- IP addresses and general geographic location data
- Session data and login timestamps for security purposes
How We Use Your Data
We use your personal information to provide and improve our budget tracking services. Our primary goal is delivering value while respecting your privacy preferences.
Service Delivery: Your financial data is used exclusively to generate budget insights, spending analysis, and personalized recommendations within your account.
Primary Uses
- Providing budget tracking tools and financial insights
- Sending account notifications and service updates
- Processing payments and managing subscriptions
- Improving our platform based on user behavior patterns
- Providing customer support and technical assistance
Communication Purposes
We may contact you regarding your account status, important service changes, or educational content about budget management. You can opt out of non-essential communications at any time through your account settings.
Data Sharing and Third Parties
LinkSpot Station does not sell your personal information to third parties. We only share data in specific circumstances outlined below, always with appropriate safeguards in place.
Authorized Third-Party Services
- Payment Processors: Secure payment handling through encrypted channels with PCI-compliant providers
- Cloud Infrastructure: Data storage and processing through reputable cloud service providers with robust security measures
- Analytics Services: Anonymized usage data for platform improvement and user experience optimization
- Customer Support Tools: Communication platforms for providing technical assistance and service support
Legal Requirements
We may disclose your information when required by Vietnam law or to protect our legitimate business interests. This includes cooperating with law enforcement investigations or defending against legal claims.
All third-party partners must meet our strict data protection standards and are contractually bound to protect your information according to this privacy policy.
Data Security and Protection
Protecting your financial information is our top priority. We implement multiple layers of security to safeguard your data from unauthorized access, alteration, or disclosure.
Technical Safeguards
- End-to-end encryption for all data transmission and storage
- Regular security audits and penetration testing
- Multi-factor authentication options for account access
- Automated threat detection and response systems
- Regular software updates and security patches
Administrative Controls
Our team follows strict data handling procedures. Access to personal information is limited to authorized personnel who need it for their job functions, and all staff receive regular privacy and security training.
We maintain detailed logs of data access and regularly review these records for any suspicious activity. In the unlikely event of a security incident, we will notify affected users promptly according to Vietnam's data protection requirements.
Your Privacy Rights
Under Vietnam's data protection laws and our commitment to transparency, you have several rights regarding your personal information stored with LinkSpot Station.
Access and Control Rights
- Right to Access: Request a copy of all personal information we hold about you
- Right to Correction: Update or correct inaccurate information in your account
- Right to Deletion: Request removal of your data when no longer needed for service provision
- Right to Portability: Receive your data in a structured, machine-readable format
- Right to Restriction: Limit how we process your information in certain circumstances
How to Exercise Your Rights
To exercise any of these rights, contact our privacy team at support@linkspotstation.com with your request. We will respond within 30 days and may need to verify your identity before processing certain requests.
Some data may be retained for legitimate business purposes or legal compliance even after deletion requests, but we'll explain any limitations when responding to your inquiry.
Data Retention and Deletion
We retain your personal information only as long as necessary to provide our services and comply with legal obligations. Different types of data have different retention periods based on their purpose and legal requirements.
Retention Periods
- Account Data: Retained while your account is active plus 3 years after closure
- Financial Data: Stored for 7 years to comply with Vietnam accounting regulations
- Communication Records: Kept for 5 years for customer service and legal purposes
- Technical Logs: Maintained for 2 years for security and performance monitoring
Deletion Process
When retention periods expire or you request data deletion, we use secure deletion methods to ensure information cannot be recovered. This process may take up to 90 days to complete across all our systems and backups.
International Data Transfers
As a technology company serving users in Vietnam, some of your data may be processed or stored in other countries where our service providers operate. We ensure adequate protection regardless of location.
Transfer Safeguards
- Standard contractual clauses with international service providers
- Adequacy decisions recognition where applicable
- Regular assessment of data protection levels in destination countries
- Encryption and security measures for data in transit
We regularly review our international data transfer practices to ensure they meet Vietnam's evolving data protection requirements and international best practices.
Vietnam Data Protection Compliance
LinkSpot Station operates in full compliance with Vietnam's Personal Data Protection Decree and related regulations. We regularly update our practices to align with local requirements and emerging privacy standards.
Local Compliance Measures
- Data localization for sensitive financial information within Vietnam
- Vietnamese language support for privacy rights requests
- Cooperation with local data protection authorities
- Regular compliance audits by Vietnam-licensed professionals
- Incident reporting procedures aligned with local requirements
Our Vietnam office at 20 Đ. Số 10, Khóm 4, Thành phố Cà Mau, Cà Mau 970000 serves as our primary contact point for local regulatory matters and privacy compliance.
Privacy Policy Updates
We may update this privacy policy periodically to reflect changes in our services, legal requirements, or privacy practices. Material changes will be communicated through email notifications and prominent notices on our platform.
Notification Process
When we make significant changes to this policy, we'll provide at least 30 days' notice before the changes take effect. You'll have the opportunity to review changes and, if necessary, adjust your account settings or exercise your data rights.
Minor updates for clarity or compliance purposes may be implemented immediately, but we'll always maintain a version history so you can track changes over time.